Forget running out of data. Discover how you can chat, stream or post to your heart’s content without eating into your allowance, with new Vodafone Passes…

Smartphones. They’re our portal to a whole new world of information, communication and entertainment, but what happens when you run out of data? Forget dashing between Wi-Fi hotspots or downloading entertainment to watch on the go because you’re worried about racking up out of bundle charges. Now you can relax knowing you can use your favourite apps on the go as much as you like, without having to keep an eye on your usage…

Introducing Vodafone Passes

A recent survey of our customers found 68 per cent of you are concerned about exceeding your monthly data allowance. That worry seems to be enough to prevent you from making the most of your mobile, which is something we think needs changing…

Enter Vodafone Passes! From this month you can liberate yourself from the constraints of Wi-Fi and eliminate the worry of chewing through your data allowance by opting for one of five Vodafone Passes, which offer you more bang for your buck than ever before.

Choose from: Chat, Social, Music, Video or Combo. All are designed to be added to your existing plan, each giving you unlimited access to a selection of popular apps without eating into your monthly data allowance.

How does it work?

But how does it actually work, you ask? To be eligible for Vodafone Passes you’ll need to have a Vodafone Pay Monthly Red Extra or Red Entertainment Plan or a Mobile Broadband plan purchased on or after the 12 April 2017. You can have any combination of individual Passes (Chat, Social, Music, Video) or you can have the Combo Pass instead which includes access to the entire range of apps included in all Passes.

The Combo Pass gives you access to the entire range of apps. You can add or remove Passes in your My Vodafone app.

You can add or remove Vodafone Passes by logging into your My Vodafone account or in the My Vodafone app. Your Pass may take up to 48 hours to update on your SIM. However, if you restart your device you can start enjoying your Pass straight away. If you add a Pass part way through the billing cycle you will be charged for the first two months’ usage on your first bill.

What if you get part way through the month on one or two Passes and decide you’d quite like more? Easy. If you add a Combo Pass mid-month, you’ll be refunded the cost of any other Passes purchased that month as your Combo Pass now covers you for the apps included in all four Passes.

And if you want to cancel a Pass? Again, this can take up to 48 hours to update on your SIM. During this time, you may still be able to access the apps and websites previously covered by your Pass. Don’t worry though, to speed things up, simply restart your device and it’ll update straight away. Unfortunately, we can’t refund the charge, in whole or in part.


Which apps are included?

Each Vodafone Pass incorporates a different set of apps and here at Vodafone UK we’re giving you more entertainment and apps that won’t use up your data, than any other UK network:

  • Chat Pass costs £3 per month and includes Facebook Messenger, Viber and WhatsApp.
  • Social Pass costs £5 per month and includes Instagram, Facebook, Twitter and Pinterest.
  • Music Pass costs £5 per month and includes Spotify, Deezer, Napster, SoundCloud, TIDAL and Amazon Music Unlimited and Prime Music
  • Video Pass costs £7 per month and includes Netflix, Amazon Prime Video, DisneyLife, Vevo, My5, YouTube, UKTV Play and TVPlayer, which includes channels like HISTORY, Lifetime, MTV & Comedy Central.
  • Combo Pass £15 per month and includes apps from all four Passes.

Combo Pass, of course, gives you as much access as you want to all of the above. But you can also mix and match – opting for one, some or a Combo Pass as it suits you.

Is there anything my Pass won’t cover?

Our Passes allow you to make the most of your favourite apps on the go – at home in the UK and within our 50 Roam-free destinations around the world (limited to 5GB per month for any Pass you’ve added to your account in Roam–free destinations). They also include access to each service on the web. But there are a few things you’ll still need your monthly data for:

  • You can’t use Chat Pass for…
    Making video or voice calls through your WhatsApp, Viber or Facebook Messenger apps.
  • You can’t use Passes for…
    Viewing content, including videos, from links that take you to another app or website that isn’t included within the Pass you’re using.

Say for example you have a Social Pass and you’re scrolling through Facebook, if you click on a link for a trailer that takes you out of Facebook and into Netflix, the data you use to watch that trailer on Netflix will be deducted from your monthly allowance unless you also have a Video Pass (or Combo Pass).

Additional content (such as advertising) featured within the app and/or website also may not be included in your Pass and will be deducted from your data allowance. Any data usage that is not included as part of a Vodafone Pass and is beyond your monthly allowance will be charged at our out of bundle rates. Your Pass will still be available. You will receive notifications prior to the end of your inclusive data allowance and when your inclusive data allowance is used up.

So there you have it, everything you need to know about the new way to enjoy worry-free app access on the go. Don’t live in fear of data blow-out. Grab a Vodafone Pass and get in on the action.

Find out more about Vodafone Passes… and get the full terms and conditions here.

Where to next?

Show me 10 reasons to pre-order Apple’s iPhone X

Show me how to get started with smart home tech


#VodafonePasses Prize Draw
Here you can find useful information about the prize draw including how to enter, the prize, and how it will be run.
How to enter
1. The giveaway will consist of 4 individual prize draws.
2. To enter you must reply to the corresponding tweet on the @VodafoneUK twitter channel as directed in the tweet copy using #VodafonePasses. There will be 4 tweets posted. Each tweet relates to a different prize draw and prize.
The tweets will be posted between 7:30pm and 9pm on Wednesday 1 of November. The prize draw will end on Thursday 2 November at 12pm.
Using this method, only one entry can be submitted for each prize draw.
3. Your entry must not be inappropriate (for example, logos of other companies), offensive or illegal, in breach of another person’s rights or in breach of twitter rules. We’ll disqualify such entries without notice.
4. Sorry, but you can’t enter this prize draw if:
a. You don’t live in the UK
b. You’re under 13years old – if you’re aged between 13 and 18 you must have permission to enter from a parent or guardian.
c. You have an affiliation with Vodafone UK or have an affiliation with the Vodafone Passes campaign
Winner and Prize
5. The prize breakdown is as follows:
Prizedraw 1: One winner will receive a Moto Z2 Play. The winner will be drawn independently, at random from the qualifying entries from 12pm on Thursday 2 November
Prizedraw 2: One winner will receive a HP Sprocket. The winner will be drawn independently, at random from the qualifying entries from 12pm on Thursday 2 November
Prizedraw 3: One winner will receive an Amazon Fire TV Stick and a 12-month Amazon Video subscription. The winner will be drawn independently, at random from the qualifying entries from 12pm Thursday 2 November
Prizedraw 4: One winner will receive a Beats Solo 3 headphones and a 12-month Spotify Premium subscription. The winners will be drawn independently, at random from the qualifying entries from 12pm on Thursday 2 November
6. The winners will need to pay for any other expenses associated with the prize, such as the cost of Pay as you go bundle or a Pay monthly price plan.
7. One winner will be selected independently, at random, from each of the qualifying entries for each prize draw. We will announce the winners from midday on Thursday 2 November 2017 on the @VodafoneUK Twitter channel.
8. To claim your prize, you will need to direct message us on Twitter via @VodafoneUK with your name, email address and postal address.
9. If we do not hear a response from you within seven days, we will pick another winner.
10. The prizes are not transferable and no cash alternative will be offered. If for any reason we cannot provide the prize, we will offer an alternative prize of similar value.
11. By entering the prize draw you give us your unconditional, payment-free, permission to use, copy, process, publish, transmit and display your entry and include this on Vodafone UK’s social channels. In this instance, user-generated content might be used by Vodafone to post on our social channels (Facebook, Twitter and our blog, Vodafone Social).
12. The privacy policy and terms of use for Twitter can be found on their website here.
13. The winners will receive their prize via courier within 30 working days of the prize draw.
14. We are not responsible for any damage to the prize on and during delivery as we rely on third parties for delivery. Please email us if there’s a problem with your prize at
15. Winners may notify us by email of any change of details or address by email to before 5pm on the Friday 3 November 2017.
16. If you can’t accept the prize for any reason, please let us know as soon as possible and an alternative winner will be chosen. No additional prize will be provided.
17. Publicity & Content
18. We will use your details to run the prize draw and contact you if you win. We won’t keep your details after the promotion has ended or send you marketing unless you have agreed to this.
19. The winner’s name may be displayed on @VodafoneUK Twitter channel. For the winners’ names please send a stamp addressed envelope to Rose Ball – External Communications at Vodafone Limited, Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN by 16 August 2017.
20. Entrants may be requested to participate in related publicity for Vodafone UK, including name and general location being used in social media.
21. Whilst we’ll try and fulfil our obligations to run the prize draw smoothly, we’ll not be responsible if something happens that is beyond our reasonable control.
22. We reserve the right to verify the validity of entries and to disqualify you without notice if you tamper with the entry process or don’t comply with these rules.
23. By entering the prize draw you accept these terms. Our decisions are final and we reserve the right not to enter into detailed responses to you.
24. This prize draw is not sponsored, endorsed or administered by, or associated with Twitter.
Who are we? Vodafone Limited, Vodafone House, The Connection, Newbury, Berkshire RG14 2FN